Last Updated 26TH May 2021

Tisiva provides its content and service on its website or app that post a link to this Terms of Use subject to the following terms and conditions. We may periodically change the Terms without prior notice, it is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted. By accessing and using this Site, you agree to these Terms. For an explanation of Tisiva’s practices and policies related to the collection, use, and storage of our users’ information or our use of cookies and other tracking technologies, please read our privacy policy and cookie policy


All content and functionality on the Sites are provided “as is,” without warranty of any kind, either express or implied, including, without limitation, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in the Sites will be uninterrupted or error-free, that defects will be corrected, or that the Sites or the server that makes it available are free of viruses or represent the full functionality, accuracy, and reliability of the materials. You agree that any damage that may occur to you, through your computer system, or as a result of loss of your data from your use of the Sites is your sole responsibility. Thus, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Sites. We reserve the right to remove, review, edit or delete any content on the Sites at any time.

  1. The Services

    The Services constitute a technology portal that enables users of Tisiva’s Agent portal provided to book and sell flights via our platform under agreement with Tisiva.


  2. Indemnification

    You hereby agree that the relationship between you and Tisiva is that of an Independent Third party Contractors and therefore indemnify, defend, and hold harmless Tisiva and all of its affiliates, officers, employees, agents, representatives, contractors, and attorneys from and against any liability, expenses, costs, or other losses or “Losses” incurred by you or Indemnified Parties in connection to any claims arising out of your use of the Sites or any breach by you of these Terms, including the representations, warranties and covenants you made, if any, by agreeing to these Terms, Tisiva reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you.

  3. Third-party sites & Providers

    We may provide links to third-party sites, and some of the content appearing to be on the Sites maybe supplied, supported, or provided directly or indirectly by third parties. Tisiva has no responsibility for these third-party sites, which are governed by the terms of use and privacy policies, if any, of the applicable third-party providers.

  4. Hyper linking policy

    We do not object to you linking directly to pages on the Sites and you do not need to ask permission to do so. However, we do not permit our pages to be loaded into frames on your site. The pages of the Sites must be displayed in the user‘s entire browser window. We are not responsible for the content or reliability of the websites or platforms we link to and do not necessarily endorse the views expressed within them. We aim to replace broken links to other sites but cannot guarantee that these links will always work as we have no control over the availability of other sites.

  5. Virus protection

    We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur while using material derived from the Sites.

  6. User Obligations

    User Obligations To use the Sites, you may be asked to create an account or provide certain information. You are responsible for ensuring the accuracy of the information. Indeed, you warrant and represent that the information you provide to us is true, correct, and accurate as of the date of providing the information, and you undertake to immediately inform us in the event of any changes. You must not share your log-in credentials with any third party, and if you discover that your log-in credentials have been compromised, you agree to notify us immediately in writing and to this end, an e-mail notification will suffice. You are responsible for maintaining the safety and security of your log-in credentials. You are entirely responsible for all activities that occur under your account and you shall promptly notify us of any unauthorized use of your account or any other breach of security. Providing false or inaccurate information or using the Sites to further fraud or any other unlawful activity is prohibited, and you will be held liable.

  7. Contents you provide to us.

    You covenant that you shall not share on the Sites any materials that
    1. are threatening, libelous, defamatory, or obscene;
    2. would constitute, or that encourage conduct that would constitute, a criminal offence, give rise to civil liability, or otherwise violate the law;
    3. infringe the intellectual property, privacy, or other rights of any third parties;
    4. contain a computer virus or other destructive element;
    5. contain advertising;
    6. constitute or contain false or misleading statements; or
    7. violates these Terms.
    8. You acknowledge and agree that Tisiva shall have the unrestricted right to use, and otherwise exploit all information that you share with us on the Sites and you acknowledge and agree that, by providing us with any such information, you automatically grant, and hereby do grant, to us all rights to utilize the information for the designated purpose in accordance with the law or applicable rules of Court. For the abundance of caution, you hereby waive any claims against us for any alleged or actual infringements of any rights of privacy or publicity, intellectual property rights, moral rights, or rights of attribution in connection with our use of the information you provide to us.

  8. Intellectual property

    All intellectual property rights in all contents and functionality on the Sites (Sites Contents) is the exclusive property of Tisiva and, to the extent applicable, is protected by the applicable intellectual property laws. Neither the Sites Content nor functionality of the Sites, may be copied, reproduced, modified, reverse engineered, altered (including the removal or disabling of any security or technological safeguards, disclaimers, or legends) uploaded, published, posted, transmitted, or distributed in any way without our written permission, except for those uses specified in this Clause, on the Site Content, or in accordance with the law. All rights not expressly granted are reserved. Tisiva hereby grants you a limited, non-exclusive, non-transferable, revocable license for the term hereof:

    • To access and download, display, and print Your Copy of the Sites Content for your internal business purposes only.
    • If you are a law firm, to make and provide copies of Your Copy of the Sites Content only to your employees, your client; any legal practitioner that you have briefed in relation to the matter before the Court, and expert witnesses (if applicable) for use in the proceeding before the Court.
    • If you are a barrister, to make and provide copies of Your Copy of the Sites Content only to your employees, your instructing solicitors and their client (for which you act as an advocate), in relation to the matter before the Court, expert witnesses (if applicable) for use in the proceeding before the Court.
    • If you are or represent a media organization, use Your Copy of the Sites Content to report on the proceedings before the Court.
    • Except as expressly provided above, you must not:
    • alter Your Copy of the Sites Content;
    • license, assign or otherwise grant any interest in Your Copy of the Sites Content; and
    • not to reproduce, publish, translate, broadcast, transmit or use Your Copy of the Sites Content in any way except as expressly set out in these Terms or the Sites Content.
    • Where you are or represent any media organization, you further agree:
    • Your Copy of the Sites Content will only be used for the purposes of reporting on the Legal Proceeding; and
    • no part of the Sites Content will be copied or made available to any other person except for that purpose; and
    • You will not provide the Sites Content or any part of the Sites Content to any of the parties to the Proceeding.
    • You must take all steps necessary to safeguard Your Copy of the Sites Content and prevent it (unless required or permitted by law) from being reproduced, adapted, performed, published, translated, heard, broadcast, transmitted or used in any way which might be an infringement of any copyright in the Sites Content. If at any time you learn of any infringement or threatened infringement of the copyright in the Sites Content, you must immediately notify us in writing giving particulars of the infringement.
  9. Spam Policy

    You are strictly prohibited from using the Sites for illegal spam activities, including gathering email addresses and Personal Information from others or sending any mass commercial or advertising emails.

  10. Termination

    You may terminate or suspend your account at any time through your profile management page. Upon termination, we may deactivate your account. We may terminate any account you may have on the Sites if you are in breach of these Terms, we are investigating a suspected breach of these terms by you; you have used the Sites in an unlawful manner, or you use the Sites for any prohibited purpose or uploaded any prohibited material.

  11. No Waiver

    In the event that we fail to enforce any provision of these Terms, this shall not constitute a waiver of any future enforcement of that provision or any provision. Waiver of any part or sub-part of this Agreement will not constitute a waiver of any other part or sub-part.

  12. Governing law and jurisdiction

    These Terms shall be governed by and construed in accordance with Nigerian law, without reference to the principles of conflicts of laws thereof. Any and all disputes or discrepancies arising from this Agreement or in connection herewith shall be resolved by amicable settlement. Parties shall refer the dispute to an Arbitral panel as provided under the Arbitration and Conciliation Act, cap A18,Laws of the Federation of Nigeria,2004.